What is Business Analysis?

  • Business analysis is a set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to achieve its goals.
  • Business analysis is performed to define and validate solutions that meet business needs, goals, or objectives.
  • The business analyst is responsible for eliciting the actual needs of stakeholders, not simply their expressed desires.
  • Business analysts often play a central role in aligning the needs of business units with the capabilities delivered by information technology, and may serve as a “translator” between those groups.

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